Assistant Store Manager – Back of House – Wayfair Stores

Assistant Store Manager – Back of House – Wayfair Stores

Requirements

• 1+ year leading teams of 10-30+ people
• 2+ years motivating high-performing teams, preferably in visual merchandising and brand presentation (store leader, manager, or trainer roles)
• 3+ years of retail experience, ideally in home goods, furnishings, or interior design
• Experience managing shipments, quality checks, inventory organization, and returns/exceptions handling
• Comfortable coordinating furniture assembly and overseeing reverse logistics
• Experience verifying pricing accuracy and conducting regular audits
• Willingness to work nights, weekends, and holidays as needed

Responsibilities

• Manage competing priorities with poise and efficiency, ensuring smooth store operations and team productivity
• Oversee store functions such as sales performance, asset protection, safety compliance, and customer engagement
• Inspire, motivate, and lead teams using proven sales tactics to exceed performance goals
• Provide actionable feedback and in-the-moment coaching to all teams, ensuring adherence to Wayfair People Principles
• Deliver authentic, knowledgeable, and friendly service by collaborating with all teams and leveraging product expertise
• Effectively organize in-store teams to execute priorities with strong planning and communication skills
• Interpret sales trends and data to solve problems and drive business growth
• Share ideas to improve operations while adapting to evolving product selections, promotions, and priorities
• Oversee inventory tracking and pricing audits to maintain operational efficiency and compliance
• Quickly learn and use software and digital tools, including mobile apps and communication platforms

Preferred Qualifications

No preferred qualifications provided.