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Merchant Integrations Lead – Grocery & Retail

Merchant Integrations Lead – Grocery & Retail

CompanyUber
LocationNew York, NY, USA
Salary$155000 – $172000
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior

Requirements

  • Bachelor’s Degree in business, economics, engineering, or a related field
  • 6+ years of experience in strategy, operations, finance, consulting, or a related field
  • Advanced Excel/Google Sheets and data analysis skills

Responsibilities

  • Define and evolve Uber’s merchant integration strategy to continuously enhance the breadth and depth of our merchant integrations, with a focus on unlocking business value for both Uber and our merchants.
  • Own the intake and prioritization of integration requests, balancing merchant needs with Uber’s strategic objectives and technical constraints
  • Establish strong relationships across the organization and work closely with many business areas and drive cross-functional execution across product, engineering, and operations to deliver high-impact integration initiatives and scaled solutions for long-tail merchants.
  • Build educational materials and develop the playbooks and tooling needed to promote integration best practices and adoption for our internal commercial and operations teams and external merchant partners
  • Define and monitor key metrics related to the merchant’s integration experience with Uber, and drive cross-functional initiatives to continuously improve them.

Preferred Qualifications

  • Strong analytical and problem-solving skills
  • Exceptional stakeholder management experience and program management skills
  • Excellent communication skills (both written and verbal), to effectively engage and drive consensus across technical and non-technical audiences
  • Master’s Degree in business, economics, engineering, or a related field
  • Experience in the grocery and/or retail industry
  • Intermediate/Advanced SQL skills (or ability to develop them quickly)