Technology Operations Engineer
| Company | Lowe’s |
|---|---|
| Location | Huntersville, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- 2 years of experience in an IT support environment with technical experience in distributed technologies and systems development.
- Bachelor’s degree in computer science, computer information systems, or related field (or equivalent work experience in lieu of degree).
Responsibilities
- Implement somewhat complex solutions requirements and functional specifications that support integrated and sustainable designs for designated infrastructure systems based on input from more senior level engineers.
- Work with more senior level engineers to provide recommendations and input on options, risks, and benefits for infrastructure systems designs.
- Maintain, upgrade, and optimize live, pre-production, and dev environments to ensure maximum uptime.
- Troubleshoot and fix (or escalate) applications, networks, systems, and databases to resolve issues.
- Develop and validate basic system design prototypes to ensure core functionality requirements are met.
- Build basic hardware and/or software configurations and prepare system components for installation to the infrastructure.
- Develop, validate, and execute basic infrastructure tests to identify system errors and ensure solutions meet functional specifications.
- Lead effort to deliver the validation and testing of smaller, basic components of larger infrastructure systems to ensure core functionality requirements are met.
- Develop and document detailed standards for the introduction and maintenance of services to ensure successful deployment and operation of assigned enterprise infrastructure systems.
- Provide support for functionality tests as needed, working with technology teams to revise key system components based on test results as appropriate.
- Provide post-implementation support, making system enhancements as needed.
Preferred Qualifications
- 2 years of experience writing technical documentation in an infrastructure development environment.
- 1 year of experience working in the retail industry in a large matrixed IT organization requiring interaction with senior management at the director level or above.
- 1 year of experience working with third-party IT vendors and/or systems solution providers.
- Experience with both infrastructure and applications systems management, diagnostics, and support.