Sr. Business Systems Analyst – TD Auto Insurance

Sr. Business Systems Analyst – TD Auto Insurance

Requirements

• Undergraduate degree or Technical Certificate
• Canadian insurance background, required
• Guidewire Associate or Guidewire Professional certification required
• Guidewire ACE certification, preferred
• Policy Centre and Billing Centre knowledge, required
• 5-7 years relevant experience
• Experience working in Agile

Responsibilities

• Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks
• Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements
• Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value
• Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions
• Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
• Translate business requirements into detailed functional specifications taking into account non-functional requirements
• Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation
• Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
• Provide operational / process-related analysis and support to various extents
• Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
• Continuously enhance knowledge of business domains and their products/services
• Support and contribute to change management planning and activities, including those that ensure operational readiness
• Support implementation and post-implementation planning and activities
• Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines
• Adhere to the TD code of conduct
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Preferred Qualifications

• Guidewire ACE certification, preferred