Posted in

Sr. Business Systems Analyst – TD Auto Insurance

Sr. Business Systems Analyst – TD Auto Insurance

CompanyTD Bank
LocationToronto, ON, Canada
Salary$76800 – $115200
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Undergraduate degree or Technical Certificate
  • Canadian insurance background, required
  • Guidewire Associate or Guidewire Professional certification required
  • Guidewire ACE certification, preferred
  • Policy Centre and Billing Centre knowledge, required
  • 5-7 years relevant experience
  • Experience working in Agile

Responsibilities

  • Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks
  • Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements
  • Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value
  • Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions
  • Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
  • Translate business requirements into detailed functional specifications taking into account non-functional requirements
  • Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations
  • Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
  • Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation
  • Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
  • Provide operational / process-related analysis and support to various extents
  • Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
  • Continuously enhance knowledge of business domains and their products/services
  • Support and contribute to change management planning and activities, including those that ensure operational readiness
  • Support implementation and post-implementation planning and activities
  • Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines
  • Adhere to the TD code of conduct
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Preferred Qualifications

  • Guidewire ACE certification, preferred