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Service Advisor

Service Advisor

CompanyAritzia
LocationMilford, OH, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Proven skills, education, and/or applicable certifications
  • Previous experience operating a point-of-sale system is an asset
  • A commitment to learn and apply Aritzia’s Values, Business and People Leadership principles
  • The ability to collaborate fluently with cross-functional partners
  • A commitment to quality and investing in results that add value to the business
  • An understanding and a passion for the industry in which we operate
  • An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences

Responsibilities

  • Deliver extraordinary experiences and make meaningful, memorable moments at the Service Counter
  • Match Clients with their product while directing them to the right Service Counter
  • Carefully prepare and package the product for an Everyday Luxury opening experience
  • Efficiently and accurately process transactions while preserving a world-class client experience
  • Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
  • Support service counter operations, including managing the line to ensure clients are serviced as quickly as possible and product is returned to the sales floor

Preferred Qualifications

  • Previous experience operating a point-of-sale system is an asset