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Business Solutions Analyst – Insurance

Business Solutions Analyst – Insurance

CompanyAppian
LocationBoston, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s or Master’s degree in Business, Information Technology, or a related field
  • 6+ years of experience working in an enterprise software business analyst position in the Insurance vertical (COTS preferred)
  • Experience with insurance software solutions (Guidewire, Duck Creek, ALIP, FAST etc.)
  • Insurance industry qualification (e.g., CPCU, LOMA)
  • Willingness to travel 10% to customer locations
  • Excellent organizational skills with the ability to effectively manage and prioritize multiple projects
  • Curiosity and enthusiasm to learn
  • Superior communication skills, both written and verbal, including the ability to develop concise and effective communications tailored to specific audiences
  • Excellent analytical and problem solving skills
  • Strong attention to detail
  • Ability to work independently with limited oversight

Responsibilities

  • Work closely with the Solution and Industry team to gather and document business requirements
  • Translate business requirements into detailed functional specifications for solution development
  • Create and execute user acceptance testing (UAT) to ensure that the final product meets business needs and quality standards
  • Effectively communicate requirements conflicts to the solution owner and other stakeholders, assist in prioritizing requirements based on value creation and constraints
  • Ensure that requirements are understood and approved by all stakeholders
  • Manage requirement traceability and changes throughout the development lifecycle
  • Conduct market research and stay up to date on industry trends and competitor activity
  • Identify and document potential improvements and new feature opportunities for the solution
  • Facilitate execution of solutions strategy across departments, including but not limited to Business Development, Marketing, Sales, Alliances, Customer Success, and solutions Engineering, for development and execution of solution strategy
  • Facilitate Partner enablement and training
  • Provide training, implementation and product support to customers

Preferred Qualifications

  • Experience working in an enterprise software pre sales position in the Insurance vertical (Business Process Management Platforms, Low Code Platforms, or Application Development Platform experience preferred)
  • Ability to strategically problem solve by thinking outside of the box