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Training Specialist – Police Department
Company | DeKalb County |
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Location | Decatur, GA, USA |
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Salary | $48381 – $77894 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Junior, Mid Level |
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Requirements
- Bachelors degree in Public/Business Administration, Education or equivalent experience and certification
- Two years of training/teaching experience
- Technical Training Certification or CPLP a plus
- Must be able to obtain a Georgia POST General Instructor certification within 6 months of employment
Responsibilities
- Identifies and assesses business needs to determine and address immediate and future training needs and target audiences including current employees and new hires
- Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to understand changes in policies, procedures, regulations, business initiatives and technologies
- Formulates teaching curricula/outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops
- Researches, designs, develops and refines curricula and training materials for courses
- Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops
- Conducts training sessions for specified areas e.g., customer service, billing systems, hardware and software, interpersonal skills, quality & process issues, and product knowledge
- Presents standard and customized training courses
- Monitors and tests employees to measure progress and evaluate training effectiveness
- Reports on progress of employees during training period; counsels employees on progress and improvements required; and maintain trainee records
- Evaluates, updates and ensures training programs and content meet evolving business needs, regulatory requirement changes and new technologies
- Conduct cost-benefit analysis and calculate training ROI
- Establishes and tracks training attendance through records management
Preferred Qualifications
- Teaching or group presentation experience preferred but not required
- Must be able to function in a paramilitary environment with a defined command structure
- Must have an aptitude for public speaking
- Good communication skills, both oral and written
- Proficient in Microsoft Office applications