Branch Manager 2

Bachelor’s degree, or equivalent work experience
One to two years of experience working in a sales, retail management, or banking environment

Demonstrating and ensuring all team members provide an excellent customer experience
Leading and managing branch(es) to ensure that goals are met and compliance with all banking laws and regulations
Coaching, developing, mentoring, and training team members
Utilizing effective communication and critical thinking to identify financial resources for customers
Providing motivation and direction for the team
Expanding customer base and promoting U.S. Bank products and services
Planning and executing customer market share growth at branch level
Establishing, maintaining and managing an effective advisory and service environment through the customer engagement model
Participating in local market/community activities to promote U.S. Bank growth and culture
Ensuring compliance with all banking laws and regulations
Actively participating in any required corporate and business line training

Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues
Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems
Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques
Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace
Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills
Ability to evaluate and resolve problems and issues with minimal guidance
Demonstrated success in retail sales environment
Working knowledge of employment practices including rewards and recognition, employee development, and change management