Client Representative – Gss
| Company | Franklin Resources |
|---|---|
| Location | Boston, MA, USA, Rancho Cordova, CA, USA, St. Petersburg, FL, USA |
| Salary | $35000 – $45000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Client Service/Customer Service experience
- Strong verbal and written communication skills
- Exceptional attention to detail and ability to multi-task and prioritize responsibilities
- Proficient computer skills, internet/intranet navigation abilities and the eagerness to learn new skills and software systems
- Bachelor’s degree (or equivalent combination of education and experience)
- Ability to work a flexible schedule, Monday through Friday (No Weekends) between 8:00 am –8:00 pm ET
Responsibilities
- Demonstrate a high level of professionalism and confidentiality
- Provide world class service on all client interactions while applying strong knowledge of our products, procedures and services
- Adhere to legal requirements and utilize product knowledge to facilitate financial and non-financial transactions in a complete and accurate manner
- Actively participate in new hire training and on-going training as deemed necessary, as well as weekly mentoring sessions with your management team
Preferred Qualifications
-
No preferred qualifications provided.