Senior Manager – Strategy & Business Operations
| Company | Royal Bank of Canada |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Business, Math, Finance, IT, Communications, or a related field or equivalent experience.
- Previous experience in strategy, business management, finance, business operations, or business analysis
- Previous experience managing monthly financial forecasts, monitoring spend, variances, and accruals
- Previous experience managing performance dashboards, and executive reporting to ensure timely, data-driven insights across KPIs, financials, risk, and operations
- Proven ability to lead cross-functional initiatives, influence senior stakeholders, and drive business improvements.
- Proficiency in Microsoft Office tools (PowerPoint, Excel, Word) with experience creating executive-level presentations and reports
- Proven experience supporting project governance activities including strategic initiative tracking, SLA reporting, and PARs.
- Ability to translate complex technical concepts into clear, business-friendly messaging.
Responsibilities
- Lead the development and tracking of multi-year strategic roadmaps, annual goals, and key initiatives in alignment with business priorities.
- Manage business reviews (QBRs, BRDs), performance dashboards, and executive reporting to ensure timely, data-driven insights across KPIs, financials, risk, and operations.
- Oversee headcount planning, resource utilization, and capacity forecasting to optimize workforce efficiency and support business growth.
- Lead vendor governance including performance monitoring, SLA compliance, and cost/risk management; ensure adherence to corporate compliance standards.
- Champion process improvement and automation initiatives to enhance reporting accuracy, team efficiency, and overall business management practices.
- Manage monthly financial forecasts, monitoring spend, variances, and accruals. Review and validate large vendor invoices to ensure accuracy and alignment with contract terms.
- Track and manage enterprise software license usage, renewals, and cost allocation.
- Provide clear, actionable financial insights to support strategic decisions and cost optimization.
Preferred Qualifications
- Experience in financial services, banking, or similar regulated industries
- MBA
- Some knowledge/understanding of IT infrastructure components, including data centers, storage, networks, and enterprise platforms.