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Lead Customer Business Mgmt

July 8, 2025July 8, 2025

Lead Customer Business Mgmt

CompanyGlobalFoundries
LocationAustin, TX, USA, Santa Clara, CA, USA
Salary$100500 – $171800
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s Degree from an Accredited College or University in Engineering, Business, Supply Chain, or related discipline
  • 7 or more years of relevant experience
  • Knowledge of the Semiconductor Industry
  • Highly Motivated, proactive and self-sufficient
  • Effective communicator with presentation skills
  • Must have organizational skills and be detail oriented
  • Travel Requirements: Minimal travel required
  • Language Fluency: English (Written & Verbal)

Responsibilities

  • Develop client relationship as focal point managing day-to-day business operations related to forecasting, order placement, and revenue fulfillment
  • Work directly with client to address fulfillment issues by solving complex problems with long-term solutions
  • Work closely with Sales to provide proactive sales support for the tactical horizon
  • Work closely with Sales Account Manager and Revenue Operations teams for analysis of client forecast, order rates, and judged forecast inputs to ensure internal planning accuracy
  • Manage client product life cycle from production to end of life
  • Manage client master pricing list and internal system accuracy
  • Track sales program initiatives as outlined by project plan (ex. price reconciliation, rebate, etc.)
  • Prepare and participate in pricing negotiations, QBRs, and other client-facing account team meetings
  • Responsible for weekly account team meetings, managing the agenda, documenting minutes, and following up on actions to ensure closure
  • Provide Business Analysis support to the team as needed and work on assigned special projects
  • Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Preferred Qualifications

  • Master’s Degree from an Accredited College or University in Engineering, Business, Supply Chain, or related discipline
  • 5 or more years of experience in customer-facing roles in any industry
  • Ability to independently interface directly with customers (procurement/planning)
  • Strong understanding and interest in Sales
  • Strong Project Management skills
  • Strong problem-solving skills
  • Strong collaboration with internal teams and is recognized as a team player
  • Ability to be available outside of regular work hours for meetings with global internal and external teams
  • Proficiency in MS Excel, Word, PowerPoint, SharePoint
  • Experience with MS Dynamics 365, Kinaxis, Oracle


TaggedBachelor'sCustomer SuccessExpert or higherFinance & Operations & StrategyGlobalFoundriesMaster'sSales & Account ManagementSenior

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