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Internal Communications Manager

Internal Communications Manager

CompanyMeta
LocationMenlo Park, CA, USA
Salary$145000 – $204000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • 8+ years of professional experience working in internal communications, political campaigns, nonprofit mission-focused communications, or corporate communications
  • Bachelor’s degree in Communications, Journalism, Public Relations, or related field
  • Proven track record of developing and executing successful internal communications strategies
  • Writing and editing skills, adaptable to different mediums and tones
  • Demonstrated project management experience and organizational skills
  • Demonstrated experience working collaboratively in a fast-paced environment
  • Experience with internal communications channel, such as Workplace, intranets, email newsletters, and digital signage
  • Familiarity with analytics tools and metrics to measure internal communications effectiveness
  • Proficiency in content strategy, including message development, audience identification, strategic thinking, adaptability and innovation
  • Experience with interdepartmental collaboration and coordination skills

Responsibilities

  • Develop and Execute Internal Communications Strategies: Collaborate with stakeholders across the organization to create and implement effective internal communications plans that align with business objectives
  • Team & Stakeholder Collaboration: Build close connections within the Internal Communications organization and cross-functional partners, including Human Resources, Communications, Executives, and Business Leaders, to ensure alignment and support for internal communications initiatives
  • Message Development: Work closely with the Organizational Communications and Employee Experience Teams to develop a cohesive internal communications narrative for announcements, leadership guidance, and various internal moments
  • Content Creation: Craft engaging content (written, visual, and video) for various internal channels, including company-wide announcements, leadership updates, and employee spotlights
  • Channel Management: Develop and maintain internal communication channels, ensuring they are optimized for maximum reach and engagement
  • Metrics and Analysis: Track and analyze internal communications metrics to measure effectiveness, identify areas for improvement, and inform future strategies

Preferred Qualifications

  • Experience working in a global organization
  • Experience with crisis communications and reputation management
  • Certification in internal communications, change management, or a related field