Dispatch Manager

Dispatch Manager

Requirements

• High School Diploma/GED
• 5 years+ in specialized profession or equivalent; Proficient in specialty including prior senior lead / supervisor experience
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Frequent use of Outlook, Word, Excel, graphics, etc.
• Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives
• Ability to communicate complex information across departments and interact with management
• Ability to motivate and persuade others
• Ability to handle multiple tasks or projects simultaneously with moderate complexity

Responsibilities

• Schedule drivers on routes daily
• Prioritize and expedite rush or problem tickets that need immediate attention
• Handle any issues with pick tickets (FSI, RCE and PLRC) or parts that did not get delivered on time (ETA)
• Assign and manifest route drivers daily
• Be available as a back-up delivery person, if needed
• Continuously recruit, providing performance feedback and coaching route personnel
• Communicate with internal and external customers
• Operate and interpret reports with Route Optimization or Roadnet system (Parts per hour and Parts Handled KPI’s)
• Monitor Fuel reports for loss prevention
• Manage time off requests and Kronos including pay period signature sheets
• Schedule maintenance on vehicles and or break downs with mechanic(s)
• Sign off on bills for maintenance and schedule rentals when/if needed
• Ensure we are compliant with drivers and paperwork for LKQ and DOT
• Handle discipline issues and any drivers under probation because of their MVR and LKQ points
• Ensure the vehicle Pre and Post checklist is turned in each day
• Ensure new hire paperwork for driver (s) and training including LKQU, ISO and DOT is complete
• Maintain, organize and keep current driver phones or other communication devices as needed
• Handle or delegate getting vehicle tags, Gas pins, vehicle keys, DOT inspection, emission inspections and DOT physicals
• Filing (vehicle records, signed time sheets, PTO, etc)
• Assume other duties as assigned
• Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards
• Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff

Preferred Qualifications

No preferred qualifications provided.