Guest Experience and VIP Ambassador
| Company | Atrium Hospitality |
|---|---|
| Location | Stamford, CT, USA |
| Salary | $22.5 – $22.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Customer service skills
- Attention to detail
- Familiarity with hotel operations
- Numerical proficiency
- Trustworthiness
Responsibilities
- Greet, register, and assign rooms to guests
- Answer inquiries pertaining to hotel services
- Keep records of room availability and guests’ accounts
- Compute bill, collect payment and make change for guests
- Date-stamp, sort and rack incoming mail and messages
- Understand and enforce hotel company credit policies
- Take initiative to greet guests in a friendly manner
- Take responsibility for assigned employees in the absence of the Department Manager
- Make restaurant, transportation or entertainment reservations for guests
- Follow all company and safety and security policies and procedures
- Ensure uniform and appearance is clean and professional
- Other duties as assigned
Preferred Qualifications
-
No preferred qualifications provided.