Apprentice or Express Technician

High school diploma or equivalent
Valid driver’s license with a clean driving record
Strong understanding of basic automotive systems and maintenance procedures
Ability to follow manufacturer service specifications and safety guidelines
Excellent mechanical aptitude and the ability to learn new skills quickly
Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching)
Good communication and interpersonal skills to interact effectively with customers
Ability to work independently and as part of a team in a fast-paced environment

Perform multi-point inspections, identifying potential issues and preventative maintenance needs
Change engine oil and filters according to manufacturer specifications
Rotate and balance tires, checking air pressure and tread wear
Top off or replace fluids (coolant, windshield washer fluid, etc.)
Perform other express services like battery checks, wiper blade replacements, and air filter changes
Document all completed services and identified issues on repair orders
Interact with customers in a friendly and professional manner
Explain service recommendations clearly and concisely, obtaining customer authorization before proceeding
Provide estimated wait times and keep customers informed of service progress
Address customer concerns promptly and professionally
Work efficiently and accurately, adhering to manufacturer specifications and safety protocols
Use a variety of diagnostic tools and equipment effectively
Maintain a clean and organized work area
May assist with preparing vehicles for service (removing floor mats, placing protective covers, etc.)
May stock and maintain service supplies
Contribute to a positive and efficient work environment within the service department

Minimum of 6 months to 1 year of experience in automotive repair or a related field (preferred)
Automotive Service Excellence (ASE) certifications a plus