Administrative Support Associate – Temp
| Company | Northwell Health |
|---|---|
| Location | Commack, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Contract |
| Degrees | |
| Experience Level | Junior |
Requirements
- High school diploma or equivalent; some college preferred.
- 1+ year of experience working as a receptionist.
- Excellent grammar, spelling and punctuation.
- Exceptional customer service skills.
- Friendly and compassionate disposition
- Strong interpersonal communication skills
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Ability to work independently or as part of a team.
Responsibilities
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Confirms all appointments prior to date of service.
- Verify insurance and inform the patient of needed referrals before the date of service.
- Assists patients with copayments, and billing questions.
- Retrieve patient’s files in EMR, verify the information on file, and inserts new patient record forms, and information.
- Protect patient’s rights by maintaining a high level of confidentiality
- Arrange taxis or call family members when necessary for transportation.
- Maintains reception area in a neat and orderly condition.
- Participates in the medical office emergency routine when required.
- Other duties as assigned.
Preferred Qualifications
- Some college preferred.