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IT Systems Administrator
| Company | Cobalt |
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| Location | New York, NY, USA |
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| Salary | $60000 – $110000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3 – 5+ years administering & managing Apple Administrator (macOS)
- 3 – 5+ years administering & managing Google Workspace Administration
- 3 – 5+ years administering & managing GAM (Google Apps Manager)
- 3 – 5+ years administering & managing JAMF (macOS MDM and policy configurations)
- 3 – 5+ years administering & managing Confluence and JIRA (workflow automation and integrations)
- 3 – 5+ years administering & managing OKTA (Identity and Access Management, workflow automations)
- 3 – 5+ years administering & managing Slack (Advanced administration and API integrations)
- 3 – 5+ years administering & managing 1Password (Enterprise Password Management)
- 3 – 5+ years administering & managing VPN Configuration and Management
Responsibilities
- Provide exceptional remote IT support to all full-time employees globally.
- Deliver excellent, empathetic, and responsive customer service to employees and leadership.
- Administer user accounts across various systems (Google Workspace, OKTA, etc.).
- Create and improve workflow automation in OKTA and JIRA to enhance efficiency.
- Manage and provision Apple laptops for employees in Europe.
- Perform occasional office visits to facilitate laptop configuration and maintenance.
- Enhance and scale JAMF policies and configurations for Mac devices.
- Oversee laptop patch management processes to ensure compliance and security.
- Develop, troubleshoot, and optimize API integrations to support IT operations.
- Partner with multiple teams to support organizational goals.
- Work with leadership and employees across all levels to ensure seamless IT operations.
Preferred Qualifications
No preferred qualifications provided.
