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Senior Manager – Platform Cryptography Core Engineering
| Company | ServiceNow |
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| Location | Santa Clara, CA, USA |
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| Salary | $187600 – $328300 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Expert or higher |
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Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- Deep knowledge of cryptography, PKI, key/secrets management, and distributed systems.
- Proven success managing and scaling backend platform teams and services.
- Experience with HSM technologies like Thales CipherTrustManager and PKI infrastructure like EJBCA
- 10+ years of experience with technologies relevant to SN and advanced coding skills with high-quality results.
- Experience managing employees who require little oversight in completing assigned work
- Experience providing direction, delegate assignments, and support to accomplish tasks with their team
- Experience with open source tools and agile development environments
- Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
- Ability to understand broad concepts and use those concepts to understand and develop solutions for problems
- Experience completing projects based on company priorities, context, risks and desired outcomes
- Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.)
Responsibilities
- Manage product development activities
- Work with product management, design, support and other dev teams to create high-quality solutions
- Manage daily activities of the development team
- Solve difficult and sometimes ambiguous problems
- Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
Preferred Qualifications
- Experience with Kubernetes, cloud-native stacks, and service mesh architecture.
- Familiarity with Load Balancers, FIPS-compliant systems, and regulatory audit processes.
- Experience building crypto gateways, proxies, or middleware layers for API security.
- Proven success on cross-functional projects with diverse stakeholders
