Bank Manager

Bank Manager

Requirements

• Associate’s Degree or equivalent combination of education and experience. Required
• 2+ years demonstrated sales leadership and/or supervisory experience. Required
• 2+ years goals-based sales experience. Required
• 5+ years of relevant experience. Required

Responsibilities

• Provide leadership and implement strategies/activities that increase productivity that enable sales targets achievement which improve the financial performance of the branch.
• Deepen current and develop new customer relationships through a needs-based approach by prospecting new households and businesses while growing existing customer relationships.
• Work closely with internal departments to offer a variety of products and services to customers and prospects.
• Coach and develop branch colleagues while fostering a positive and inclusive environment to ensure personal commitment to exceeding customer expectations.
• Implement and champion change for branch colleagues and customers.
• Mitigate risk through planning, directing and controlling bank operations, ensuring that established policies, procedures and compliance requirements are consistently followed.
• Delegate responsibilities to colleagues as needed to meet branch objectives.
• Observe, coach and lead delivery of excellent customer service within the branch to achieve established customer service targets.
• Visibly lead daily branch operations and supervision of staff to ensure key objectives are met.
• Ensure the branch is appropriately staffed and scheduled every day to meet customer service expectations as well as sales and operational objectives.
• Partner with leadership to establish sales, service, operations and financial goals that are clear and measurable, and action plans to meet or exceed goals.
• Initiate new business opportunities for the bank through the development of new prospects, centers of influence and excellent service of existing client relationships.
• Provide timely coaching on performance issues, regulatory and compliance issues, and ensuring complete adherence to all company policies and procedures.
• Recruit, hire, train and develop branch colleagues.
• Manage new hire onboarding, ensuring all colleagues are highly engaged and are being developed.
• Actively participate in community organizations and activities in a manner which reflects favorably on Associated Bank as well as encouraging colleagues to participate in community activities to enhance company diversity and inclusion.
• Actively promote the bank in supermarket aisles, coaching staff to promote the supermarket banking philosophy, and helping staff adapt to aisle selling (in-store Bank Managers only).

Preferred Qualifications

No preferred qualifications provided.