Express Director of Operations

Express Director of Operations

Requirements

• Thorough knowledge and understanding of automotive/Auction industry.
• Proven ability to quickly adapt to differing working environments in order to accomplish objectives and achieve results by motivating others into action.
• Ability to influence, and interface with all levels of leadership within COPART organization.
• Experience in core and leadership competencies, including establishing collaborative working relationships, project management, planning and organizing, building accountability, follow-up, process improvement, contingency planning, communication, attention to detail and presentation skills.
• Minimum 5 years of progressive leadership experience within multi-location environment.

Responsibilities

• Hires, trains, and motivates Management Team to exceed company and customer expectations.
• Monitors performance conducts performance reviews, progressive discipline, and compensation reviews.
• Creates an environment of teamwork, motivation, and commitment to legendary customer service.
• Drives team to hit key performance metrics.
• Looks for ways to streamline efficiencies and productivity.
• Communicates company goals and objectives, effectively prioritizes objectives and initiatives.
• Ensures safety, quality control, customer needs are consistently maintained.
• Participates in regular planning sessions as appropriate. Provides leadership through the planning cycle.
• Defines and adheres to budgetary needs; hires to headcount plan; identifies and implements cost saving measures. Balances staffing and distribution of volume.
• Resolves customer complaints both timely and with courtesy.
• Collaborates with Sales team.
• Works closely with IT for system enhancements.
• Oversees a team of five Assistant General Managers.
• Perform miscellaneous duties as required by management.

Preferred Qualifications

No preferred qualifications provided.