Client Service Associate
Company | Alphabe Insight |
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Location | Los Angeles, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in Business, Communications, or a related field.
- 1–3 years of experience in client services, account management, or a related role.
- Strong organizational and time management skills.
- Excellent verbal and written communication abilities.
- Problem-solving mindset and attention to detail.
- Proficient in Microsoft Office and general administrative tools.
- Ability to work independently and as part of a collaborative team.
Responsibilities
- Serve as the main liaison between clients and internal teams.
- Respond to client inquiries and provide timely resolutions.
- Maintain accurate client records and manage account information.
- Assist in coordinating meetings, reports, and client updates.
- Ensure consistent, high-quality service delivery.
- Monitor and follow up on project timelines and deliverables.
- Identify opportunities to improve the client experience.
Preferred Qualifications
-
No preferred qualifications provided.