Administrator – Clinics
Company | Community Health Systems |
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Location | Mishawaka, IN, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s Degree in Business Management, Healthcare Administration, Public Health, or a closely related field required
- More than 10 years of management/leadership experience in lieu of degree required
- 3-5 years progressive management experience in a physician practice setting required
- 3-5 years Experience working in a strategic role, with a physician-led integrated healthcare delivery organization required
- 3-5 years Strong experience developing and implementing operating plans, and analyzing financial accounts required
Responsibilities
- Provides directions, reviews, evaluates; and ensures accountability for the performance of all physician practice operations; ensures all operational activities including capital/non-labor are within budget.
- Directly involved with the local/corporate leadership team in the creation of strategic goal development/initiatives for physician practice operations; ensures goals are communicated to clinic teams; and develops/maintains an accountability plan to ensure goal achievement.
- Directly supervises Sr. Directors and/or Directors. Indirectly supervises all physician office staff in assigned practices, both clinical and non-clinical (Receptionists, LPNs, RNs CMAs, etc.); and Providers (Physicians, NPs, PAs).
- Responsible for the staffing levels of all clinic operations to include labor budget and productivity standards/compliance.
- Coordinates with appropriate resources the procedures for administration in support of accounts payable, liability insurance requirements and like functions within physician practices as required.
- Works with local/corporate leadership on strategic and operational plans for each physician practice, supplying appropriate statistics as deemed appropriate for project strategies.
- Works with local/corporate leadership to develop physician practice operations budget; communicates budget goals; and holds team accountable to ensure all operational activities are within defined budget. Actively participates in MORs.
- Assists with policy and procedure definition, implementation, updating and distribution.
- Responsible for working with local/corporate leadership on physician recruitment, physician salary resets, quarterly bonuses, and compensation plans; responsible for the coordination and oversight of all provider contracts.
- Represents physician practices to a variety of community and professional organizations. Identifies new business, community outreach and educational opportunities, works with others on the team for development and implementation.
- Participates in the recruitment and retention of physician practice medical staff and personnel to support practice growth and service line. Collaborates with facility/network management on related implementation plans.
- Responsible for directing and ensuring a smooth transition for physician practice start-up activities as planned in conjunction with the CEO, Sr. Administrator and/or Regional Administrator, and all other parties involved (corporate support partners such as PPSI, AMR, legal, compliance, HR, etc.).
- Assures protection and privacy of health information as attained through written, verbal or electronic disclosure.
- Responsible for listening to customer service complaints, investigates, and follows-up to ensure satisfaction of customers, elevating to next level if needed.
- Helps develop ‘Employee Satisfaction’ and ‘Provider Satisfaction’ performance improvement plans for offices, recruiting suggestions and keeping leadership informed and active in the process of improvement; as such, promotes a culture of excellence for employees, providers, patients, families, vendors, etc.
- Ensures all physician practice offices are in compliance with all environment of care standards (expired meds, refrigerator logs, drug wastage logs, etc.).
- Ensures cash controls are in place (as per policy) and are effective, Ensures billing process is implemented and adhered to as appropriate. Completes rounding on a regular basis to all offices.
- Performs other duties as assigned.
- Complies with all policies and standards.
Preferred Qualifications
- Master’s Degree in Business Management, Healthcare Administration, Public Health, or a closely related field preferred
- MGMA Membership and/or ACMPE Certification strongly preferred