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Program Coordinator
| Company | Hope Services |
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| Location | San Jose, CA, USA |
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| Salary | $5375 – $5375 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s degree or equivalent plus three years of related experience working with people with disabilities in a rehabilitation environment.
- Proficiency in MS Word, Excel, database and spreadsheet.
- Ability to communicate effectively and provide excellent customer service.
- Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers.
- Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights.
- Ability to observe, evaluate, document and communicate verbally and in writing.
- Knowledge of rehabilitation and program development.
Responsibilities
- Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, evaluation, and training of staff.
- Acts as a resource for rehabilitation, program development, community based employment and activities, acts as a liaison between program services and the community.
- Provides oversight of daily operations and services including case management, communications, and advocacy, assures quality services are provided in timely manner.
- Assures timely communications with persons served, families, care providers, funding sources, staff, management and community.
- Participates in the development and implementation of the Agency planning effort including departmental budgeting, policies and procedures, and the implementation of Agency goals.
- Oversees accuracy and timeliness of billing, payroll, funding, DOL compliance, inventories, training records, and various internal and external reports.
- Conducts tours, presentations and client intakes.
- Assures compliance with all safety regulations.
- In the absence of a manager, if assigned, may act in that capacity.
- Provides direct service in program operations as needed to assure adequate staffing ratios.
- Acts as a mandated abuse reporter.
- May perform special projects or other duties as assigned to assure the efficiency of the program.
Preferred Qualifications
No preferred qualifications provided.
