Manager – Client Acquisition
| Company | ShipBob |
|---|---|
| Location | Washington, USA, Kansas, USA, Pennsylvania, USA, Oregon, USA, Iowa, USA, California, USA, Vermont, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Nevada, USA, South Carolina, USA, South Dakota, USA, Georgia, USA, Arizona, USA, Concord, NH, USA, Tennessee, USA, Virginia, USA, Minnesota, USA, Colorado, USA, Rhode Island, USA, Utah, USA, Kentucky, USA, New York, NY, USA, Wisconsin, USA, Maine, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Missouri, USA, Ohio, USA, Louisiana, USA, Michigan, USA, Illinois, USA, Alabama, USA, United States, Idaho, USA |
| Salary | $94225 – $157041 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Minimum of 4 years of sales leadership experience, including motivating, coaching, and managing a high-performing sales team.
- Established track record of success as an Account Executive or in a sales closing role; experience within the eCommerce, logistics, supply chain, or fulfillment industries preferred.
- Culture carrier and positive influence with the ability to positively motivate others.
- Deep understanding of sales metrics and their application to measure success.
- High level of initiative with a ‘get it done’ attitude and great sense of teamwork.
- Comfortable embracing change and more importantly, failure, and learning as we go.
- Proactive in providing feedback and working with peers and colleagues to help improve the sales process.
Responsibilities
- Conduct weekly pipeline reviews, tracking team performance.
- Updating forecasting weekly for large accounts as well as the team’s run rate to quota.
- Monitor Salesforce reports and dashboards to ensure strong activity levels and pipeline health, and take action to address gaps.
- Coach and support Account Executives through regular 1:1s, call reviews, and real-time deal strategy, actively advising on or joining high-priority sales motions to help close key opportunities.
- Collaborate closely with the Director of Client Acquisition and VP of North America Sales to implement sales tactics that drive pipeline generation, improve close rates, and support revenue growth.
- Work with Sales Enablement to continue to foster growth in the sales process and ShipBob product and operations knowledge.
- Foster a cross-functional feedback loop with Operations and Product teams to share merchant feedback and support continuous product and service improvement.
- Identify and implement improvements to sales workflows to drive efficiency, shorten the sales cycle, and increase conversion rates, for merchants who fit our Ideal Customer Profile.
- Lead performance management, including regular performance reviews and development planning for team members.
- Stay informed on competitors and coach Account Executives on how to effectively position ShipBob’s value against alternative solutions.
- Support hiring and onboarding of new Account Executives, and participate in mentorship programs to build a strong and scalable sales culture.
- Additional duties and responsibilities as necessary.
Preferred Qualifications
- Experience within the eCommerce, logistics, supply chain, or fulfillment industries preferred.