Account Manager

Account Manager

Requirements

• Minimum 5+ years of experience within the Account Management or Sales
• Minimum 2+ years People Management/Team Lead Experience
• Previous experience on Client Facing Roles or leading teams with client facing roles
• Previous Stakeholder Management Experience (interaction with +2 other areas)

Responsibilities

• Drive merchant revenue and value on Uber Eats through deepening partnerships
• Instruct, follow up and coach your team in Book of Business (BoB) Management
• Manage a team of skilled individual contributors that work to retain and grow Restaurant Partners
• Work cross-functionally with Sales, Product, Operations & Analytics teams to improve the Restaurant partner’s experience
• Work with the Leadership Team to devise and execute the overall strategy for retaining and growing SMB restaurant partner base

Preferred Qualifications

• Extensive track record of seller/Account Management coaching, developing people and building high-performing teams
• Experience being a leader among peers, influencing cross-functional partners and setting an example for others
• Proficiency in using data analysis to inform strategic decision-making and generate practical recommendations
• Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
• An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment
• Excellent at building and auditing Account Management processes along with analyzing and articulating problems and opportunities
• Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships and foster collaboration
• Bachelors degree