Chief of Staff
Company | Pylon |
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Location | Menlo Park, CA, USA, New York, NY, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- 4–6 years of experience in high-performing, analytical environments (e.g., top-tier consulting, VC-backed startups, investment banking, or equivalent roles)
- Experience in a BizOps, Chief of Staff, or generalist role at a high-growth startup is a major plus
- Exceptionally structured thinker and communicator; you turn chaos into clarity
- Unafraid of messy problems and incomplete data and comfortable making calls without certainty
- Known as someone who executes relentlessly and can be trusted to own complex work end-to-end
- Strong written communicator and comfortable synthesizing findings for execs, investors, and cross-functional teams
- Scrappy and resourceful: you do what it takes to get the job done and move the business forward
- Low ego, high agency: you’re excited to roll up your sleeves and do unglamorous work if it means accelerating the mission
Responsibilities
- Lead high-priority initiatives across the business, from strategy through execution, across product, ops, GTM, and capital
- Serve as a thought partner to the CEO and leadership team, surfacing insights and driving execution at the company’s core
- Build and improve operating cadences across functions (e.g., planning, OKRs, hiring processes, board materials)
- Identify and solve operational bottlenecks to improve execution velocity and alignment
- Support special projects such as fundraising, strategic partnerships, or new product rollouts
- Dive into the weeds when needed to get things across the finish line, especially where playbooks don’t exist yet
- Help create structure and process—but only where it meaningfully accelerates the business
Preferred Qualifications
- Familiarity with mortgage, lending, or capital markets is great, but not required