Strategic Client Partner
| Company | Tidal Commerce |
|---|---|
| Location | Vaughan, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Extensive experience in digital strategy, consulting, or client engagement roles, preferably working with global enterprise clients
- Proven ability to lead enterprise-wide strategic planning initiatives and roadmap development
- Strong relationship management and business development skills, with experience navigating complex stakeholder environments
- Ability to collaborate effectively with technical and project delivery teams to translate strategy into execution
- Experience mentoring and developing high-potential team members
- Strong facilitation and communication skills for leading C-level discussions, client workshops, and strategic planning sessions
- Strong influencing skills to drive alignment and stakeholder buy-in
Responsibilities
- Lead strategic workshops with business units to define and align digital transformation roadmaps
- Collaborate with cross-functional teams, including Tech Leads, Project Managers, and Consultants, to ensure strategic initiatives are well-integrated and actionable
- Facilitate ongoing strategy discussions, incorporating market trends and evolving business needs into planning
- Drive alignment across multiple business units to support enterprise-wide digital initiatives
- Serve as a trusted strategic advisor to executive stakeholders within Fortune 500 organizations
- Build and maintain long-term client relationships to ensure continued partnership and business growth
- Guide clients through complex digital transformation challenges, ensuring alignment with their strategic objectives
- Proactively engage clients to understand their evolving business needs and drive continuous value
- Identify opportunities to expand engagements within existing accounts by establishing relationships with additional business units
- Work closely with internal teams to develop tailored proposals and digital strategies that align with client objectives
- Lead discussions on new initiatives and potential digital transformation projects that drive measurable business impact
- Ensure seamless knowledge transfer between strategy and delivery teams to drive executional success
- Act as the bridge between business strategy and technology implementation, ensuring alignment between strategic intent and project execution
- Collaborate with technical and operational teams to translate high-level strategies into actionable implementation plans
- Identify, mentor, and develop junior team members to build the next generation of strategy leaders
- Foster a collaborative learning environment that encourages innovation, critical thinking, and professional growth
- Guide team members in developing strong client engagement, strategic thinking, and leadership capabilities
Preferred Qualifications
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No preferred qualifications provided.