Client Service Associate
| Company | Alphabe Insight |
|---|---|
| Location | San Antonio, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma or equivalent required; bachelor’s degree preferred
- 1–3 years of experience in a client-facing or administrative role
- Excellent verbal and written communication skills
- Strong organizational and problem-solving abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and handle multiple tasks
Responsibilities
- Serve as the primary liaison for client inquiries, requests, and issue resolution
- Maintain accurate records of client interactions and service updates
- Coordinate with internal teams to ensure client needs are met promptly
- Assist in onboarding new clients and managing account changes
- Monitor client satisfaction and proactively address potential concerns
- Prepare service reports and provide updates to management as needed
Preferred Qualifications
-
No preferred qualifications provided.