Director of Quality

Proven experience (8+ years) in software quality assurance, with at least 3 years in a senior leadership role within a SaaS environment.
Strong expertise in quality engineering, test automation, performance testing.
Experience with cloud platforms (AWS), and modern tech stacks.
Familiarity with Agile/Scrum, DevOps practices, and software development life cycles.
Exceptional leadership, communication, and stakeholder management skills.
Bachelor’s degree in Computer Science, Engineering, or a related field.

Define and execute the overall quality vision, strategy, and roadmap aligned with the company’s product and business goals.
Champion a quality-first mindset across product, engineering, and operations.
Establish quality metrics, KPIs, and dashboards to track and improve product health.
Implement and optimize quality frameworks, including automated testing, regression testing, and performance testing.
Drive adoption of AI throughout delivery in the Quality organization.
Ensure alignment with security, compliance, and DevOps best practices.
Drive root cause analysis and resolution of critical production issues.
Build, lead, and mentor a distributed team of QA Analysts.
Foster a culture of ownership, accountability, and continuous learning.
Collaborate cross-functionally with Product, Development, DevOps, and Customer Support teams.
Transform Quality organization into Best-in-Class quality organization (for a B2B SaaS company) moving to a full SDET and cloud native skillset.
Oversee the selection and implementation of test management and automation tools.
Drive and deliver increased pace of delivery via use of AI tools, embedding AI into end-to-end delivery.
Ensure comprehensive test coverage.
Proactively monitor product performance in production environments and drive rapid incident resolution.
Partner with Customer Success and Support teams to integrate customer feedback into the QA process.

No preferred qualifications provided.