Bilingual Vital Records Registrar

Bilingual Vital Records Registrar

Requirements

• Two years of office, administrative, or clerical experience
• Bilingual skills (English and Spanish)
• High school diploma or GED
• Post-secondary education may substitute for the experience requirement on a year-for-year basis

Responsibilities

• Apply specialized working knowledge to register live birth, stillbirth, foundling, death, and fetal death certificates that occur primarily within Maricopa County and the State of Arizona as necessary
• Apply the appropriate Arizona Revised Statutes, Arizona Administrative Codes policies, and procedures that determine who may or may not lawfully register vital records and obtain certified copies of birth, death, and fetal death certificates
• Review and process administrative orders or court orders submitted for the purpose of creating or amending Arizona vital records and enter related data into appropriate databases
• Validate all identification and evidentiary documents while maintaining 100% data and identity security of all submissions, including various government-issued identification, evidentiary documents, official files, and records provided by the general public and private or public agencies
• Witness, notarize, and/or process hospital and funeral home correction letters, customer affidavits, court orders, and voluntary acknowledgments of paternity
• Efficiently and accurately address high-volume customer inquiries received in person, telephonically, or via the web, and provide daily activity reports of all vital registration activity to management
• Maintain, reconcile, and update funeral home charge accounts, financial invoices, and accept various payment tenders for services rendered; balance cash drawer and reconcile paperwork daily
• Provide consultation and training to funeral homes, birthing facilities, public partners, and stakeholders regarding the vital registration process
• Coordinate with the Arizona Department of Health Services to resolve any vital registration issues that may be out of compliance
• Adhere to the secure data records retention policies and maintain strict compliance with the management and recording of all vital records data contained within the State of Arizona and Maricopa County retention schedules

Preferred Qualifications

• Experience working with U.S. vital records/registration
• Experience working with medical records or in a health-related field, including mortuary science
• Certification as a Public Health or Community Health Worker from an accredited college or currently enrolled in a Public Health or Community Health Worker program and eligible to receive certification within six months of hire