Area Manager – Facilities

Area Manager – Facilities

Requirements

• Minimum 5 years’ experience as a Facilities Manager or equivalent
• Relevant Bachelor’s degree or equivalent education preferred
• A proven track record of success in Facilities Management including a solid knowledge of building/mechanical, electrical systems (MEP)
• Experience using CMMS (Computerized Maintenance Management System) systems and reporting including planning, scheduling, and workstream analysis
• Demonstrated ability to build strong relationships with customers, peers, and senior leadership
• Experience managing remote teams and third party contracted services
• Strong analytical and problem-solving skills including complex issues involving multiple entities
• Proficiency in MS Office suite with demonstrated abilities in Excel and Outlook
• Demonstrated communication skills, written and verbal, including negotiation and conflict resolution

Responsibilities

• Establish and maintain a safety-first culture by maintained, clean, comfortable, and well-portfolio and driving safe work practices, timely training, best practices as well as delivering rewards and recognitions to promote safe behavior
• Responsible for performance of team of technicians, vendors, and suppliers over multiple locations to perform maintenance and repair on equipment and facilities systems
• Establish relationships with site leads, regional leadership, and business partners to establish trust and credibility in the delivery of FM services
• Uphold contract terms and conditions with subcontractors and suppliers to ensure proper delivery of goods and services against contracts and expectations
• Ensure customer satisfaction in the delivery of Facility Management services and provide leadership to increase customer satisfaction
• Ensure that planned and scheduled monthly, quarterly, semi-annual, and annual Preventive Maintenance on both critical and non-critical equipment is completed
• Act as point of contact with site occupants, property management/landlords to coordinate FM activities and ensure company and customer needs are met
• Support the business by developing and implementing standard operating procedures (SOPs) and preventive maintenance schedules (PM) to support all areas
• Respond to emergency calls as necessary
• Possess technical knowledge of HVAC, Vertical Transportation, Restaurants, Entry/Signs, specialty systems (i.e., security, fire alarm) MEP and other building elements
• Help leadership drive volume and achieve operational goals such as store sales volume or fulfilment delivery timeliness and accuracy

Preferred Qualifications

• Six Sigma, Lean, TPC, or other operational excellence methodology certifications a plus!