Client Service Associate
| Company | Alphabe Insight |
|---|---|
| Location | New Orleans, LA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- 1-2 years of experience in client service, administrative support, or a related field
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and work independently in a fast-paced environment
- Detail-oriented with a customer-first mindset
Responsibilities
- Act as a primary liaison between clients and the company
- Assist with onboarding new clients and managing client records
- Coordinate meetings, prepare documentation, and follow up on requests
- Respond to client inquiries in a timely and professional manner
- Support internal teams with client-related communications and updates
- Ensure client satisfaction through effective service and consistent follow-up
- Maintain accurate and confidential documentation of all client interactions
- Identify opportunities to improve client experience and service delivery
Preferred Qualifications
- associate or bachelor’s degree preferred