Assistant Store Manager

Assistant Store Manager

Requirements

• High school diploma or GED minimum requirement, BS/BA degree preferred.
• Minimum of 3 years retail management experience.
• Demonstrated leadership and supervisory skills.
• Demonstrated customer engagement skills.
• Ability to communicate effectively with customers, team, and supervisor.
• Must be able to build relationships in order to foster teamwork and develop partnerships.
• Ability to lead, direct and execute multiple tasks concurrently.
• Basic computer skills.
• Must be at least 18 years old.

Responsibilities

• Communicates professionally and effectively with the store team, customers and business partners.
• Fosters a positive work environment for both internal and external customers.
• Assists the Store Manager in building and maintaining a successful team by participating in recruiting, interviewing, and development of team.
• Provides feedback to the Store Manager on performance and progress of Sales Managers and Associates.
• Utilizes company tools to train and develop store team to ensure execution of all store operations; addresses performance as needed.
• Adapts management style as necessary to lead and develop team while establishing measurable, attainable and actionable goals.
• Recognizes and rewards exceptional performance to increase employee engagement.
• Promotes customer service consistently by engaging talent, encouraging positive customer interactions, and maintaining a ready all day store presentation.
• Consistently models the brands customer service standards while coaching others to success.
• Effectively analyzes the business and take necessary action to improve results.
• Assists Store Manager in executing the management of labor and payroll expenses to maximize sales and productivity.
• Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
• Performs Leader on Duty responsibilities by driving results and providing an exceptional customer experience.
• Effectively manages payroll and supports scheduling to maximize sales and productivity.
• Supports management team with Asset Protection through a consistent level of customer service, education, and operational controls.
• Supports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
• Builds customer loyalty through company sponsored programs.
• Maintains company standards of a neat, clean, and organized store.
• Monitors and adheres to all safety regulations and policies as directed by the company.

Preferred Qualifications

• BS/BA degree preferred.