Director of Learning

Director of Learning

Requirements

• Bachelor’s degree required
• Must have at least 3-5 years of Training, Organizational Development or Learning as a Director of Training or Director of Learning.
• We are looking for someone to have experience in creating new and innovative learning curriculum in addition to facilitating existing curriculum.
• Must be a dynamic and inspirational speaker
• Must have demonstrated skills in group facilitation (large and small), performance improvement consulting, coaching, and interpersonal effectiveness.
• Exceptional presentation, interpersonal, and writing skills to effectively engage, motivate and influence audiences.
• Strong attention to detail with the ability to create high quality training syllabi, training materials and technical content.
• Requires excellent communication skills, both verbal and written.
• Extensive knowledge of hotel operations and jobs within the hotel extremely useful.
• Must possess proficient ability in Microsoft Office, Word, Excel, and Power Point.
• Ability to solve problems and make rational and objective decisions.
• Must use good judgment in making decisions and always in accordance with Montage Mission, Vision and Values.

Responsibilities

• Responsible for facilitating the two days of MORES for all new hire Associates.
• Responsible for the overall administration of MORES to include but not limited to preparing MORES binders, blocking space, coordinating meeting set-up, agenda, and PowerPoint presentations.
• Support managers in the completion of the 10-Day training process.
• Attend and participate in ‘line-ups’ or pre-meal meetings, to ensure departments are ‘perfecting the basics’.
• Assist with coordinating the topic or presentation of the yearly MORES assessment.
• Plan organize, and assist process for the Listening and Wow class.
• Work with EC team and/or Managers to determine who needs to attend the Leadership class.
• Responsible for preparation and printing of all materials for learning classes.
• Coordinate and guide Departmental and Technical Trainers in developing training skills.
• Share and present insightful training and learning moments.

Preferred Qualifications

• Luxury hospitality experience preferred.
• Multiple training and development certifications preferred.
• Preferred if this individual has multiple training and development certifications.
• Preferred experience in Indesign.