Business Intelligence Product Lead

Business Intelligence Product Lead

Requirements

• 5+ years’ experience in Data Analysis or Business Intelligence in an entertainment or B2C environment
• Excellent understanding of traditional and modern business intelligence technologies
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills; ability to narrate complex stories with data and be concise with insight about how the data drives outcomes for leadership and stakeholders
• Strong analytical skills with the ability to engage with business users, understand functional problems
• Proven track record of leading large-scale international product implementations through all phases of product lifecycle
• High level of autonomy in a global, fast-paced environment, with excellent time management skills to resolve multiple interrupt-driven priorities concurrently
• Committed and able to adapt quickly; ability to work autonomously while ensuring that new knowledge is shared with other teams
• Flexible and comfortable with ambiguity; “no job too big or too small” mentality
• Extensive knowledge of data management and analysis tools including Databricks, Domo, Cognos, Looker & Tableau. Big Query and Google Analytics are a plus
• Extensive knowledge and experience in designing, developing, and maintaining end-to-end BI solutions (data integration, pipelines creation, data visualization, data quality, data analysis, visualizations, automated reports, BI systems alerting and failure notification process)
• Extensive knowledge and understand of data modeling principles using Kimball methodology, including the design of fact and dimensional tables
• Excellent understanding of the needs of a growing international market and needs of a global user base
• Excellent understanding of global privacy rules and regulations
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
• Passion for live music and the concert experience

Responsibilities

• Define and drive the BI product vision and roadmap, aligning it with business goals and evolving analytics needs to ensure the most valuable work is prioritized and gets done first
• Act as the bridge between technical and business teams, translating complex data requirements into actionable BI solutions, making sure what gets built aligns with real-world needs
• Actively contribute and take a hands-on approach to create data products and prototypes in order to gain a deep understanding of our user base and their challenges. Then leverage these insights to drive innovation and propose impactful data solutions that meets users’ needs
• Advocate for user-centric design in BI solutions, ensuring ease of use, adoption, and actionable insights for a diverse set of stakeholders so teams can easily get the insights they need without extra friction
• Keep an eye on adoption and impact using feedback, tool usage, and tickets to fine-tune our BI products over time
• Identify and promote adoption of valuable assets while streamlining the user experience by identifying and archiving outdated or redundant assets
• Work across multiple business and tech teams to define, prioritize, and roll out new products, enhancements, and improvements across our data platforms
• Conduct data analysis to identify or reconcile data differences among different platforms, including multiple international data lakes and sources, each containing source of truth elements that must be combined into a single authoritative global data platform
• Measure and improve BI product success, leveraging usage and user feedback to continuously enhance data products
• Ensure data integrity, security, and governance across BI platforms while optimizing performance and scalability
• Foster a culture of data-driven decision-making, empowering teams with self-service analytics and intuitive reporting solutions
• Stay on top of industry trends in BI and data discovery—know what’s coming and how it impacts our org
• Drive continuous improvements to our products, tools, and processes by sharing learnings, constructive feedback, and input with internal technical and analytics teams
• Demonstrate a strong understanding of the analytics needs of the international business, the global business context of the data, and the data/tooling landscape and roadmap
• Partner with our Core Data Services teams to maintain accurate & consistent documentation
• Maintain and foster our core culture of: Keeping it Simple, Owning it, Being Inquisitive, so we can Win Together!

Preferred Qualifications

• Passion for live music and the concert experience