Business Development Manager
| Company | United Parcel Service (UPS) |
|---|---|
| Location | Miami, FL, USA, Chicago, IL, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s Degree
- 3+ Years Minimum Experience within the Logistics, Clinical Supply and or Pharmaceutical Industry
- Equivalent Life/Work Experience
- High Level of Business Acumen in both Administration and Business Strategies
- Familiarity with Printing Techniques, Equipment and Components
- Interpersonal Skills Surrounding Client Interactions / Problem Solving Abilities (Communications)
- Organizational Skill Set to Include Time Management
- Proficiencies with MS Office / Adobe Products
- Demonstrate strong problem solving skills and exercises good judgment and appropriate discretion when reaching conclusions.
- Familiarity with Customer Relationship Management Systems
Responsibilities
- Meet or exceed goals for assigned accounts, territory or area.
- Focus on growth of existing business and new customer sales by working to meet business goals set by management.
- Build upon and maintain Marken’s existing customer base through Customer Service, frequent client interaction and technical expertise
- Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned.
- Lead, develop and provide innovative services and technical solutions to clients
- Manage quote requests and client special requests
- Facilitate, track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems
- Identify and recommend solutions to address client loss scenarios
- Monitor and communicate client pipelines to senior management
- Conduct market research and trend analysis reporting for all assigned and prospective accounts
- Coordinate client projects with Operations
- Share market information (trends, competitor information, etc) with Marketing and Senior Management
- Assist in managing audits & site visits
- Assist in addressing complaints with QA / CAPA
- Attend trade shows / exhibitions, workshops and seminars
- Arrange client visits, dinners, outings and quarterly Meetings
- Arrange and coordinate with appropriate parties, including Client Services and management staff as appropriate, company related travel to insure frequent client contact and visibility
- Apply Good Manufacturing Principles in all areas of responsibility.
- Demonstrate and drive the Marken – Integrity, Intensity, Involvement and Innovation (The Four I’s).client contracts, CDA’s, MSA’s and Technical Agreements
Preferred Qualifications
-
No preferred qualifications provided.