Operations Support Supervisor

Operations Support Supervisor

Requirements

• High school diploma or general education degree (GED)
• 1-2 years of custodial or housekeeping experience required
• Or equivalent combination of education and experience
• Good organization skills
• Good oral, written and interpersonal skills
• Ability to work with little supervision
• Ability to work irregular hours, shifts that include nights, graveyard shift, weekends and holidays
• Some computer experience.

Responsibilities

• Supervises and participates in the hiring, training, scheduling, and evaluating performance of operations support and event support staff.
• Performs activities of workers supervised as needed.
• Oversees the upkeep of the facility, including equipment maintenance and inventory management.
• Identifies and resolves operational and housekeeping issues and complaints.
• Directs workers engaged in the general cleaning and upkeep of buildings, including dusting, sweeping, mopping, vacuuming, and washing windows, as well as clean-up and restocking supplies during and after events.
• Directs workers engaging in event setups, changeovers, and teardowns, ensuring all aspects of event services are handled effectively.
• Follows written/oral orders and equipment requirements to set up venues.
• Acts as a liaison between clients, vendors, and internal departments.
• Ensures that all job assignments are completed during events or shifts.
• Inspects completed work for conformance to standards.
• Submits maintenance request orders for repairs and damages.
• Requisitions tools, equipment, and supplies through the Operations Manager.
• Interprets company policies ensuring all workers are compliant with all relevant safety regulations, codes, and policies; enforces safety regulations.
• Keeps equipment in good working order while following safety procedures.
• Ensures proper use of all chemicals in accordance with MSDS.
• Enforces employee dress code and grooming standards.
• Studies production schedules and estimates worker hour requirements for job assignment completion. Adjusts work procedures to meet production schedules.
• Maintains time and production records.
• Confers with other supervisors and managers to coordinate activities.

Preferred Qualifications

• Supervisory experience preferred