Client Solutions Manager
| Company | Meta |
|---|---|
| Location | San Francisco, CA, USA, Austin, TX, USA, Los Angeles, CA, USA, Chicago, IL, USA, Menlo Park, CA, USA, New York, NY, USA |
| Salary | $29.81 – $100000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- 2+ years of experience with online advertising/online media
- Bachelor’s Degree
- Advanced experience structuring and manipulating raw data into datasets for analysis
- Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
- Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
- Proven track record in leveraging data to develop broader prototyping solutions for the entire team
- Experience driving a book of business, increasing revenue and business performance
- Experience delivering insights to both technical and non-technical audiences
- Experience working across cross-functional teams
- Experience influencing executives and clients
- Experience navigating ambiguity with agility to effectively lead complex and changing priorities
- Understanding of the technology landscape
Responsibilities
- Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
- Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
- Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
- Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
- Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
- Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
- Manage account operations (e.g. troubleshooting issues, account set up, etc.)
- Work and collaborate across internal cross-functional teams to project manage complex workstreams
- Travel as needed
Preferred Qualifications
- Experience working cross-functionally with Product teams to improve products features and functionalities
- Knowledge and experience with data querying (e.g., SQL, advanced Excel/ Google Sheets)
- Knowledge of statistics and experience with statistical packages such as R, SAS, or SPSS
- Experience with Meta’s full suite of advertising solutions
- Experience with business case modeling and market/opportunity sizing