Registration Coordinator I
| Company | Ohio State University – Columbus |
|---|---|
| Location | Dublin, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- High School Diploma or GED
- PC Knowledge
- Interpersonal, verbal, and written communication skills
- Minimum 6 months experience in customer service or a healthcare environment
Responsibilities
- Provide accurate, up-to-date information regarding products, services, and general procedures
- Schedule return appointments and/or other appointments as assigned
- Gather accurate appointment, demographic, and insurance information
- Support physicians and consumers by coordinating requests
- Solve routine and complex customer problems
- Communicate regularly with clinical staff and medical secretaries
Preferred Qualifications
- Experience with Windows, Excel, and Intranet/internet navigation tools
- Medical terminology, coding, and third-party reimbursement experience
- Ability to work in multiple systems for assigned tasks, management, and reporting
- Strong problem-solving and presentation skills
- High level of customer service skills
- Ability to prioritize and coordinate multiple tasks in a busy environment