Senior Vice President – Private Banking

Senior Vice President – Private Banking

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• Advanced/graduate degree preferred.
• Successful completion of a formal credit training program or equivalent work experience required.
• A minimum of 10 years of relevant work experience preferred.
• Experience working with ultra-high net worth clients.
• Financial Services experience with a particular client type or banking product required and an understanding of credit policies and underwriting procedures.
• Prior experience in Relationship Management, Client Services or Account Management required.
• Applicable local/regional licenses (Series 7 and 63 licenses) or certifications as required by the business.

Responsibilities

• Independently develop and implement the strategic plan for managing and growing client banking relationships with a focus on revenue growth and retention.
• Demonstrates the ability to develop a Center of Influence network, bringing in new client opportunities, curating a WM team, which will assist in winning the new relationship.
• Work with Line of Business colleagues in developing and broadening client relationships.
• Serve in a consultative role to the client, advising on the best way to achieve short- and long- term strategic objectives.
• Act as the client’s advocate and may serve as the ultimate escalation point for client satisfaction.
• Responsible for attainment of business targets.
• Develop significant expertise on industry trends, competitor services/offerings and clients’ business environment.
• Consult with clients on their strategic vision and how the firm can help them achieve that vision.
• Promote firm services/product offerings that solve client challenges and achieve account growth.
• Research client issues and bring to resolution.
• Conduct frequent and regular check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.
• Continually evaluate client needs and ensure sustained client engagement.
• Develop, track and report on relationship strategy/results for assigned client portfolio.
• Contribute to the development of team/unit metrics, dashboards and roadmaps.
• Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
• Keep abreast of client account activity occurring throughout the firm and often serve as the ultimate escalation point for client satisfaction.
• Prospect new clients in a similar industry or segment of existing clients.
• Conduct service review meetings and assist in client training, sharing of market information/experience.
• Contribute to the development of overall RM strategies for the unit.
• Work with other relationship managers and/or marshal firm-wide resources (marketing, legal, compliance, etc.) to ensure client needs are being addressed and to proactively inform clients of industry developments or firm thought leadership.
• Ensure client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.).
• Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services/offerings.
• Responsible for achievement of organic, incremental growth (revenue, asset) goals within assigned client portfolio.
• Manage overall relationship profitability of moderate to large-sized clients with increased complexity.

Preferred Qualifications

• Experience working with ultra-high net worth clients.