Sr. Project Manager

Sr. Project Manager

Requirements

• 5+ years of Digital Agency or Digital Consultancy experience
• 5+ years of experience in program/project/team management
• Experience using program management tools, technology management tools, knowledge repositories and team collaboration systems (Smartsheets, Asana, Jira, Confluence, MSFT Teams, Airtable, etc.)
• Possess strong client, project management, and organizational skills
• Ability to multitask and manage multiple work-streams (projects) effectively and efficiently
• Ability to communicate technical concepts to non-technical audiences
• Ability to interact, manage and influence key stakeholders
• Possess an understanding of financial, budget and vendor contract management
• Ability to scope out and estimate various digital marketing projects
• Understanding of business requirements, user stories, and acceptance criteria
• Ability to understand and oversee creative processes
• Strong verbal, written and communication skills
• Ability to adapt to rapidly changing business needs and priorities.
• Have a positive “can do” attitude with a focus on the success of the team over individual successes.
• Apply ingenuity and determination to find the best possible options to support business needs.
• Take ownership of outstanding issues, is accountable, and establishes a high level of credibility with others in the organization
• Respect other people’s opinions and suggestions and work to create an environment of trust.

Responsibilities

• Manage project workstreams through the full development lifecycle while serving as the primary communication point with client’s other creative and technology partners
• Experience with Agile ways of working within a Scrum framework for project delivery
• Responsible for tracking sprint progress and managing program backlogs. Work in a dynamic environment with onshore and offshore development teams
• Understand projects and communicate tasks and blockers
• Manage project budgets against variances in profitability, burn and operational efficiency.
• Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing’s resource planning system.
• Build dynamic partnerships across iCrossing practices and client teams to best support program goals and evolve delivery approach to stay in alignment with client business needs
• Develop and sustain relationships with client stakeholder, external agency partners, project owners and client management leadership
• Partner with account leads to manage account health and setup business for continued and future success
• Provide project management and leadership to large project teams
• Interact with senior and executive level management (as needed) regarding project, expected business outcome, contract/ engagement administration (SOWs, Change Orders, etc.)
• Enforce delivery excellence and compliance while managing the quality and timeliness in order to deliver on time, within budget, meet revenue / margin targets and meet contractual obligations
• Identify risk and develop plans for risk mitigation
• Use and improve standard delivery methodology for delivering program goals (e.g. agile, waterfall, iterative) while effectively using program management tools, technology management tools, knowledge repositories and team collaboration systems (Smartsheets, Asana, Jira, Confluence, MSFT Teams, Airtable, etc.)
• Participate in and be a core contributor to iCrossing community

Preferred Qualifications

No preferred qualifications provided.