Part Time Guest Services Representative
| Company | Franciscan Health |
|---|---|
| Location | West Lafayette, IN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Part-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Required High School Diploma/GED
- Cardiopulmonary Resuscitation (CPR) – American Heart Association
Responsibilities
- Monitor inventory needs for required department equipment and supplies; place orders to maintain appropriate inventory levels, as required.
- Oversee the work of volunteers, providing ongoing guidance and training to ensure quality of service.
- Provide customer service by greeting and actively helping visitors who need assistance with transporting and way-finding.
- Deal calmly and courteously with upset or difficult visitors.
- Solicit grievances and complaints from patients and family members on quality of service; act as a liaison between the patient and the department assists in resolving all concerns.
Preferred Qualifications
- 2 years Customer Service Preferred