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Manager – Solution Delivery

Manager – Solution Delivery

CompanyNetsmart
LocationOverland Park, KS, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree or 4-years relevant work experience
  • At least 5 years of health care information technology implementation or consulting working experience
  • At least 3 years Electronic Health Record solution work experience
  • At least 3 years of project management experience
  • Ability to build strong client relationships and delivering client-centric solutions
  • Ability to make good and timely decisions that keep the organization moving forward
  • Ability to anticipate and balance the needs of multiple stakeholders
  • Ability to develop people to meet both their career goals and the organization’s goals

Responsibilities

  • Manage and develop a team of professional services associates
  • Leverage appropriate staffing models to balance project quality and revenue targets; ensure timely, clear communication to all stakeholders and clients.
  • Work across the matrix to solve client problems and deliver business results
  • Develop and deliver strategies to improve individual client health and overall experience.
  • Drive continuous improvement efforts internally and on client-specific engagements.
  • Support associates accountable for sales pipeline to reach quarterly bookings targets by leveraging client relationships.

Preferred Qualifications

  • Netsmart EHR Experience