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Knowledge Manager
| Company | Booz Allen |
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| Location | Doral, FL, USA |
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| Salary | $77500 – $176000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience as a knowledge manager in the DoD
- 5+ years of experience with SharePoint custom development and maintenance and building out-of-the-box SharePoint solutions
- Experience with assessing processes and providing strategic recommendations for improvement
- Experience with Microsoft SharePoint 2013, 2016, or 2019, including administration and development, such as SharePoint sites, sub-sites, libraries, and lists
- Experience promoting knowledge sharing through the organization’s operational business processes and systems by improving integration among information systems in the organization to facilitate seamless exchange of information across systems
- Knowledge of databases or data sets in report and metric building
- Ability to translate client, stakeholder, and end user’s needs and requirements and recommend actionable solutions
- Ability to work with web development tools and languages, such as JavaScript, HTML, or CSS
- Secret clearance
- Bachelor’s degree
Responsibilities
- Assist with developing and promoting knowledge management best practices within the DoD
- Serve as a resource for internal business process design and development
- Promote and assist with the use of internal knowledge management tools
- Develop and implement repeatable knowledge management processes for continual process improvement
- Research and document sources of knowledge management training
- Develop and present knowledge management briefings to the Command staff
- Integrate information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external clients
- Train and educate front-end users of the knowledge management tools
- Develop reports to support operations
- Write knowledge content
- Prepare presentations for senior management to support recommended changes, new initiatives, or enhancements, as required
- Monitor solution benefits and key measures of success to ensure that ongoing benefits are realized
- Facilitate the development of controls with business partners through streamlining processes and system automation
- Support all positions with appropriate analysis and backup materials
- Collaborate across many business units to communicate complex concepts
Preferred Qualifications
- Knowledge of DoD domains
- Possession of excellent documentation, organizational, interpersonal, and analytical skills
- Possession of excellent verbal and written communication skills
- Possession of excellent client-facing or consulting skills
- TS/SCI clearance
