Senior Technical Project Manager
| Company | Boku |
|---|---|
| Location | Miami, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 10-15 years of technical project management or technical pre-sale experience in a technical capacity required, preferably within payments industry
- Strong project management skills, preferably with experience in system integration in payments domain
- Critical thinking skills to analyse problems, find solutions, and make decisions
- Excellent SQL skills
- You have a successful track record in delivering integration projects from concept to launch.
- You have a high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
- You are skilled in building and maintaining collaborative relationships with partners and payment issuers.
- You possess strong analytical and quantitative skills in order to gather insights from data to identify underlying issues.
- You thrive in a fast-paced, Scrum/Agile development environment with ability to multi-task and respond flexibly to change.
- You deal well with ambiguity and changing deadlines while keeping focused on delivering results.
- You are a strong and effective project leader who can prioritize well and communicate effectively.
- You are comfortable getting your hands dirty in day-to-day tasks to get things done.
- You are an experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
- Proficient in written and spoken English in a business setting.
Responsibilities
- Conduct comprehensive gap analysis and solution design with payment issuers to ensure their payments solution meet the required technical and operational specifications
- Scope and obtain the technical details on integration with payment issuers
- Onboard and support new merchants (including non-standard project-based integrations)
- Act as internal escalation contact for technical requests from merchants and payment issuers
- Develops goals and plans, prioritizes, organizes, and manages tasks and resources to bring about successful completion of a specific project.
- Demonstrates resourcefulness, can innovate as needed an, and adapts effectively to change
- Manage relationships with various stakeholders (technical & non-technical) to ensure the teams are working towards a common goal. Able to challenge others to deliver their best while maintaining a mindset of positive intent.
- Maintain effective communication of project updates and issues with payment issuers and merchants
- Ability to identify and assess risks, identify solutions to mitigate or eliminate risks.
- Effectively address project change requests and expectation while reducing scope creep
- Organize and facilitate regular project scrum to track project tasks and dependency
- Drive technical issues to resolution with urgency and focus, and serve as an escalation point
- Ability to review technical details with the help of Engineering to analyse and troubleshoot issues
- Is not afraid to lead and negotiate whenever needed
Preferred Qualifications
- Strong preference will be given to candidates who are able to fluently speak and understand Portuguese and Spanish.
- Work Experience in integration of merchants / PSP with Payment Issuer is preferred
- Graduation or higher degree in Technology / Engineering (Preferred)
- Project Management Professional from PMI (Preferred)
- Scrum Master Certification (Preferred)