Senior Business Analyst – Sales Enablement
| Company | Stryker |
|---|---|
| Location | Redmond, WA, USA, Portage, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in business administration, information systems, or related field
- 2+ years of professional experience in related field
- Salesforce.com experience (preference to handling user requirements or system administration)
- Microsoft Office Suite
Responsibilities
- Work closely with developers, administrators, and third-party vendors to troubleshoot, support system configuration enhancements, and integration efforts
- Own communication strategy between Sales Enablement and our internal customers
- Maintains and improves sales tools by working with our IS business partners
- Key liaison between IT Business Partner, Sales Operations, Sales Enablement peers, Marketing, and Sales Team to establish user requirements, configure system settings, execute integration, monitor development, test solutions and support launch of new functionalities
- Liaise with the sales operations team to support day-to-day needs and offload transactional workloads
- Provide consultation to users in automated systems, collaborating with Professional Services and outsourced functions, to improve web-enabled solutions
- Serve as the SME for Sales Force and CPQ, ensuring solutions align with business strategy, adjacent software platforms, and best practices
- Lead end-to-end business process analysis, including requirements gathering, process documentation, gap analysis, and solution design
- Design and implement business reporting for sales and internal stakeholders
Preferred Qualifications
- 2+ years of experience as a Business Analyst and/or System Administration preferred
- Customer service or customer-oriented call center type environment preferred
- Project management experience is a plus
- Experience Oracle CPQ (Certifications are a plus)
- Power BI experience is a plus