Representative – Inside Sales
Company | Airgas |
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Location | Phoenix, AZ, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Associate’s |
Experience Level | Junior, Mid Level |
Requirements
- Knowledge of proper customer relationship and customer service practices
- Ability to multitask in a high volume setting
- Strong analytical and communication skills, both verbal and written
- Team oriented with a continuous improvement outlook
- Ability to add, subtract, multiply, divide and perform fraction to decimal conversions
- Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds
- Be punctual and comply with the work schedule
- Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred
- Must be able to work overtime and on-call when necessary
Responsibilities
- Maintain a high level of customer service by assisting customers with will call, counter and telephone sales
- Analyze and expedite customer orders in a timely manner
- Enter sales data, quotes or other relevant information into inventory control system
- Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level
- Restock store merchandise and maintain current pricing on all store displays and products
- Seek to expand existing customer base with all products lines
- Prepare and deliver effective sales presentations and proposals to prospective customers
- Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc are properly handled
- Be flexible to cover other branches in the area on short notice
- Perform other duties as assigned
Preferred Qualifications
- Two (2) year degree preferred
- Knowledge in welding, gases, industrial, safety supply sales preferred