Parts Acquisition Specialist

Parts Acquisition Specialist

Requirements

• High School Diploma, Associate Degree or higher, preferred.
• Able to organize, prioritize, and deliver projects within deadlines.
• Able to communicate positively and clearly with peers, managers, and customers.
• Proficient in MS Office software, including Excel.
• Knowledge of Oracle ERP systems preferred.
• Thorough knowledge of job-related policies.

Responsibilities

• Maintaining inventory controls in office and warehouse environments.
• Taking and logging parts orders for dealers and homeowners.
• Reviewing parts orders with purchasing to ensure materials are available to pull.
• Reviewing orders to ensure that the quantities are correct in the systems and that the correct parts were pulled.
• Packaging and shipping parts to customers within 7 days.
• Documenting and processing orders for shipment.
• Coordinating with dealer, homeowner, and transportation service to ensure accurate and timely delivery.
• Filing paperwork on a regular, if not daily basis.
• Communicate positively and frequently with customers to set delivery expectations.
• Following up internally and externally until claim is resolved.
• Creating individual process to improve our customers’ experience, as needed, and reevaluating individual processes from improved customer experience.
• Other duties as assigned.

Preferred Qualifications

• Knowledge of Oracle ERP systems preferred.