Squad Leader Fidelity Health – Employee Digital Experience
| Company | Fidelity Investments |
|---|---|
| Location | Boston, MA, USA, Westlake, TX, USA, Smithfield, RI, USA, Merrimack, NH, USA, New York, NY, USA, Cincinnati, OH, USA |
| Salary | $100000 – $169000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree required; Master’s degree preferred
- Scrum Product Owner Certification (CSPO) and/or Certified Employee Benefit Specialist (CEBS) or similar designations are a plus
- 7+ years in agile, product management, technology and/or business
- At least 3 years leading the building of end customer facing digital experiences
- Experience designing, developing and maintaining dynamic products and solutions
- Agile experience
- Jira and Jira Align experience preferred
- You take a data-focused approach to understanding customer needs, translate strategic objectives into action, and prioritize to improve value delivered
- You grasp sophisticated product features and break them into clear and concise stories with well-defined business value and acceptance criteria and optimally communicate these
- You have a strong focus on execution and identify, communicate and remove impediments to progress
- You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams
- You continuously improve and encourage an agile way of working
- You establish and maintain unquestioning relationships as you work collaboratively across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach
- You are intellectually curious and model a culture of continuous learning, mentoring and coaching
- You have or are committed to developing a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers
Responsibilities
- Providing leadership for one or a small set of squads in alignment with the overall product area strategy
- Defining, refining, and communicating the squads’ mission and roadmap to motivate and build team and partner support and alignment
- Making decisions that can impact business results with guidance from leaders
- Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide execution of the team
- Measuring performance against established objectives and KPI’s that deliver on agreed upon business, technology, and people results
- Defining, evaluating, and communicating results against acceptance criteria
- Engages with stakeholders regularly to monitor and share progress
- Inspecting and evaluating progress, and removing impediments
- Collaborating and coordinating with Chapter Leaders and Scrum Masters to build squad capacity and capability and enabling squad member growth, development and learning
- Making informed trade-off decisions to strike the right balance between quality, cost, and timelines
- Maintaining an understanding of client and market needs, preferences, and priorities
Preferred Qualifications
- Financial services and/or benefits administration experience, including familiarity with the regulatory environment, preferred