Hostess

Hostess

Requirements

• Willingness to learn computerized reservation and table management system
• A knowledge of the menu

Responsibilities

• Greet all guests and treat them with excellent hospitality
• Initiate and maintain wait lists
• Manage reservations
• Coordinate with waitstaff about available seating
• Guide customers to tables and provide menus
• Answer incoming calls and address customer questions
• Distribute to-go orders
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
• Engaging with guests to ensure they’re happy with food and service
• Respond to complaints and help to resolve them
• Answer phone calls, take reservations, and answer questions
• Help with other positions in the restaurant as needed

Preferred Qualifications

No preferred qualifications provided.